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Airline Cabin Crew Diploma Program

Western Community College > Programs > Aviation > Airline Cabin Crew Diploma Program

Program Overview

Our Airline Cabin Crew Diploma Program is meticulously designed for individuals aspiring to embark on a dynamic career in the aviation industry. At the core of our program is a focus on preparing students to become competent cabin crew professionals, capable of delivering exceptional customer service and handling unusual situations during flights. The curriculum includes a specialized Safety Equipment Procedure (SEP), essential for ensuring the safety and security of passengers onboard.

Contact our admissions team today or request information on upcoming program start dates.

This comprehensive 21-week program, totaling 615 hours of intensive training, is dedicated to equipping students with the fundamental skills and knowledge required to excel as Airline Cabin Crew members.

Career Opportunities

Upon successful completion, graduates are fully prepared to step into the role of Airline Cabin Crew, where they will play a pivotal role in enhancing the passenger experience while ensuring safety protocols are meticulously followed.

Program Admission Requirements

Candidates must meet the following criteria:

  • An acceptable Criminal Record Check
  • Meet the IATA proportional Height and Weight standards
  • Medical fitness as per Aviation Standards

Language Proficiency Requirements: To demonstrate language proficiency, applicants must meet at least one of the following criteria:

Option 1: Secondary Education Evidence that three years of full-time secondary education (Grades 8-12) have been successfully completed in English in a country where English is one of the principal languages. This includes successful completion of a BC Adult Graduation program. The student needs to have a minimum of English 10 or higher with a minimum Grade C or higher.

Option 2: Post-Secondary Education Evidence that two years of full-time post-secondary education have been completed in the program’s language of instruction at an accredited institution in a country where the language of instruction is one of the principal languages. Language development (ELL) courses cannot be included.

Option 3: Standardized Language Test Achievement of minimum scores on a recognized standardized language test. Test results should be valid at the time of enrollment.

Name of English language assessment/test Minimum score(s)/level(s)*
International English Language Testing System (IELTS) Academic Minimum overall score of 5.5 (no less than 5.0 in any module)
Test of English as a Foreign Language (TOEFL) IBT Minimum overall score of 46
Canadian Academic English Language Assessment (CAEL) Minimum overall score of 40
Canadian English Language Proficiency Index Program (CELPIP) Listening 6, Speaking 6, Reading 5, and Writing 5.
Duolingo English Test (DET) Minimum overall score of 95
Pearson Test of English (PTE) Academic Minimum overall score of 43
Cambridge English Qualifications: B2 First exam (FCE)
Institutions may include other Cambridge Qualifications at a higher level (i.e., C2 Proficiency (CPE)).
Minimum overall score of
160 or “C”
Cambridge Linguaskill Minimum overall B2 level
LANGUAGECERT Academic Minimum overall B2 level
The Michigan English Test (MET) Minimum overall B2 level
iTEP Academic Minimum overall score of 3.5
EIKEN Minimum placement of Grade Pre-1

(Validity period of these test results is two years.)

Accepted Countries for Prior Education The following countries are recognized for education completed in English:

American Samoa Dominica Lesotho St. Kitts & Nevis
Anguilla Falkland Islands Liberia St. Lucia
Fiji Malta St. Vincent & the Grenadines
Australia Gambia Mauritius Tanzania
Bahamas Ghana Montserrat Trinidad & Tobago
Barbados Gibraltar New Zealand Turks & Caicos Islands
Belize Grenada Nigeria Uganda
Bermuda Guam Seychelles United Kingdom
Botswana Guyana Sierra Leone US Virgin Islands
British Virgin Islands Ireland Singapore USA
Canada Jamaica South Africa Zambia
Cayman Islands Kenya St. Helena Zimbabwe

Domestic Students

  • Grade 10 English

International Students

  • IELTS: 5.5 or
  • TOEFL (paper): 550 or
  • TOEFL (CBT): 210 or
  • TOEFL (IBT): 79 or
  • Canadian Language Benchmark Test (CLB): 6
  • PTE Academic: 50 or
  • Cambridge: CAE or
  • Has earned a Grade 12 graduation diploma from in a system in which English is the official language, or
  • Successfully completed a pre-Intermediate certificate from a Language Canada accredited school

Learning Objectives

Graduates of this program will be adept at:

  • Efficiently performing as Airline Cabin Crew.
  • Managing emergency and difficult situations during flights.
  • Providing in-flight service and making announcements.
  • Meeting the highest in-flight service standards.

Program Outline

Below is outline of the core courses required for graduation.

Course # Title of Course/Work Experience Component # of Hours
ACC101 Introduction to Airline Industry 14
ACC102 Air Transport Flight Operations 21
ACC103 Cabin Crew Role and Responsibility 21
ACC104 In Flight Service Standards 14
ACC105 In flight announcement & Communication Skills 35
ACC106 Personal Grooming & Hygiene 35
ACC107 Safety Procedure 14
ACC108 Emergency Procedure 35
ACC109 Emergency Equipment 21
ACC110 Aircraft Types 14
ACC111 Medical Emergencies, CPR & First Aide 35
ACC112 Aviation Security, Self-defense & Fire Fighting 35
ACC113 Dangerous Goods 21
ACC114 Airline Catering, On Board Retail Services, Inflight Entertainment & Food Safety 35
ACC115 Customer Services including dealing with difficult Passengers 35
ACC116 Mockup, Drills, Fall Safe and Swimming 160
ACC117 Essential French Language Skills for Cabin Crew 70
  Total Timeframe 21 Weeks

Fee Structure

# PARTICULARS FEE REMARKS
1 Tuition $9,500 Domestic Students
2 Application Fee $250
3 Course Materials $400
Total $10,150
1 Tuition $12,500 International Students
2 Application Fee $250
3 Course Materials $400
Total $13,150

 

Completion Requirements

To graduate, students must achieve at least 60% in each course, maintain a C grade average or higher, complete 160 hours of in-house Mock-up drills/practical demonstrations and service, and attend at least 85% of classes.

Financial Assistance

Western Community College offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation.

  • BC Student Loan
  • In-house Financing
  • Student Line of Credit
  • Scholarships

Our dedicated Financial Aid Officers will help you every step of the way.

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Why Study at Western Community College

  • Installment-based, low tuition fee.
  • 100% Practicum Placement
  • Weekday, weekend, and evening classes optionally available
  • Part-time or full-time class schedule
  • Free CLB preparation classes * Conditions Apply
  • Graduate employment rate: 97%

Admissions Contact Information

Mon – Sunday 9:00A.M. – 5:00P.M.

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