info@wcc.ca surreyinfo@wcc.ca abbyinfo@wcc.ca 604.594.3500

Airline Cabin Crew Diploma Program

Western Community College > Programs > Aviation > Airline Cabin Crew Diploma Program

Program Overview

Our Airline Cabin Crew Diploma Program is meticulously designed for individuals aspiring to embark on a dynamic career in the aviation industry. At the core of our program is a focus on preparing students to become competent cabin crew professionals, capable of delivering exceptional customer service and handling unusual situations during flights. The curriculum includes a specialized Safety Equipment Procedure (SEP), essential for ensuring the safety and security of passengers onboard.

Contact our admissions team today or request information on upcoming program start dates.

This comprehensive 21-week program, totaling 615 hours of intensive training, is dedicated to equipping students with the fundamental skills and knowledge required to excel as Airline Cabin Crew members.

Career Opportunities

Upon successful completion, graduates are fully prepared to step into the role of Airline Cabin Crew, where they will play a pivotal role in enhancing the passenger experience while ensuring safety protocols are meticulously followed.

Program Admission Requirements

Candidates must meet the following criteria:

An acceptable Criminal Record Check
Meet the IATA proportional Height and Weight standards
Medical fitness as per Aviation Standards

Domestic Students

Grade 10 English
English Language Proficiency Assessment Test conducted by the College (scoring 60% or more)

International Students

IELTS: 5.5 or
TOEFL (paper): 550 or
TOEFL (CBT): 210 or
TOEFL (IBT): 79 or
Canadian Language Benchmark Test (CLB): 6
PTE Academic: 50 or
Cambridge: CAE or
Has earned a Grade 12 graduation diploma from in a system in which English is the official language, or
Successfully completed a pre-Intermediate certificate from a Language Canada accredited school or
Successfully complete the College’s English language proficiency assessment (scoring 60% or more), or
Successful completion of 24-week ESL program at the College

Learning Objectives

Graduates of this program will be adept at:

Efficiently performing as Airline Cabin Crew.
Managing emergency and difficult situations during flights.
Providing in-flight service and making announcements.
Meeting the highest in-flight service standards.

Program Outline

Below is outline of the core courses required for graduation.

Course #	Title of Course/Work Experience Component	# of Hours
ACC101	Introduction to Airline Industry	14
ACC102	Air Transport Flight Operations	21
ACC103	Cabin Crew Role and Responsibility	21
ACC104	In Flight Service Standards	14
ACC105	In flight announcement & Communication Skills	35
ACC106	Personal Grooming & Hygiene	35
ACC107	Safety Procedure	14
ACC108	Emergency Procedure	35
ACC109	Emergency Equipment	21
ACC110	Aircraft Types	14
ACC111	Medical Emergencies, CPR & First Aide	35
ACC112	Aviation Security, Self-defense & Fire Fighting	35
ACC113	Dangerous Goods	21
ACC114	Airline Catering, On Board Retail Services, Inflight Entertainment & Food Safety	35
ACC115	Customer Services including dealing with difficult Passengers	35
ACC116	Mockup, Drills, Fall Safe and Swimming	160
ACC117	Essential French Language Skills for Cabin Crew	70
	Total Timeframe	21 Weeks

Fee Structure

#	PARTICULARS	FEE	REMARKS
1	Tuition	$9,500	Domestic Students
2	Application Fee	$250
3	Course Materials	$400
Total		$10,150
1	Tuition	$12,500	International Students
2	Application Fee	$250
3	Course Materials	$400
Total		$13,150

Completion Requirements

To graduate, students must achieve at least 60% in each course, maintain a C grade average or higher, complete 160 hours of in-house Mock-up drills/practical demonstrations and service, and attend at least 85% of classes.

Financial Assistance

Western Community College offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation.

BC Student Loan
In-house Financing
Student Line of Credit
Scholarships

Our dedicated Financial Aid Officers will help you every step of the way.

Why Study at Western Community College

Installment-based, low tuition fee.
100% Practicum Placement
Weekday, weekend, and evening classes optionally available
Part-time or full-time class schedule
Free CLB preparation classes * Conditions Apply
Graduate employment rate: 97%

Admissions Contact Information

Mon – Sunday 9:00A.M. – 5:00P.M.

Surrey Campus

+1 (604) 594-3500
info@wcc.ca

Abbotsford Campus

+1 (604) 776-1301
abbyinfo@wcc.ca

Apply Now

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Unit 201 8318 120 St
Surrey, BC V3W 3N4

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