Certificate

18 Weeks

Dental Receptionist Certificate

Acquire essential administrative skills for dental offices, including patient scheduling, insurance billing, and customer service in a professional healthcare setting.

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Be the Face of Dental Healthcare

The Dental Receptionist program at Western Community College prepares students to manage front-office operations in dental practices.

Gain the administrative skills and dental knowledge required to efficiently manage front-office operations in dental practices.​

  • Training in dental terminology and procedures.​
  • Development of communication and organizational skills.​
  • Emphasis on patient relations and appointment scheduling.​

Next Intakes

Contact our admissions team today or request information on upcoming program start dates.

Career Opportunities

Enter the Thriving Dental Healthcare Sector

$25*

Graduate Employment HOURLY Rate

*Based on Canada Job Bank

After completion of this program, the graduates will be able to work as,

  • Dental Office Assistant
  • Dental Receptionist

Why Study at Western Community College

Western Community College offers students an inclusive and vibrant learning environment, with dedicated support services to ensure your academic success and personal well-being.

  • Installment-based, low tuition fee.
  • Choose weekday, weekend, or evening classes to fit your schedule.
  • Part-time or full-time class schedule.
  • Free CLB preparation classes (*Conditions Apply).

Begin Your Path in CHILDCARE Career

Admission Requirements

To enroll in the Dental Receptionist Certificate, applicants must meet the following requirements:

Grade 12 or Mature Student Status (19 years of age or more).

Language Proficiency Requirements
To demonstrate language proficiency, applicants must meet at least one of the following criteria:
Option 1: Evidence that 3 years of full-time secondary education (Grades 8–12), or 2 years if the Grades are 10, 11, or 12, have been successfully completed in the program’s language of instruction in a country where the language of instruction is one of the principal languages. Completion of Grade 10 English (or higher) with a minimum grade of C is required.
This may be demonstrated by providing a high school transcript, completion of a BC Adult Graduation program, or providing international education credentials recognized through WES, ICES, or IQAS. 

Option 2:
2 years of full-time post-secondary education* have been completed in the program’s language of instruction in a country where the language of instruction is one of the principal languages (includes international education credentials recognized through WES, ICES, and IQAS).
*Language development courses (i.e., ELL courses) cannot be included in this calculation.

Option 3 –
Standardized Language Test
Achievement of minimum scores on a recognized standardized language test. Test results should be valid at the time of enrollment.

Name of English language assessment/testMinimum score(s)/level(s)*
IELTS AcademicMinimum overall score of 5.5
Test of English as a Foreign Language (TOEFL) IBTMinimum overall score of 46
Canadian Academic English Language Assessment (CAEL)Minimum overall score of 40
Canadian English Language Proficiency Index Program (CELPIP)Listening 6, Speaking 6, Reading 5, and Writing 5.
Duolingo English Test (DET)Minimum overall score of 95
Pearson Test of English (PTE) AcademicMinimum overall score of 43
Cambridge English Qualifications: B2 First exam (FCE)Minimum overall score of 160 or ‘C’. Institutions may include other Cambridge Qualifications at a higher level (i.e., C2 Proficiency (CPE)).
Cambridge LinguaskillMinimum overall B2 level
LANGUAGECERT AcademicMinimum overall B2 level
The Michigan English Test (MET)Minimum overall B2 level
iTEP AcademicMinimum overall score of 3.5
EIKENMinimum placement of Grade Pre-1

Validity period of above Language Assessment Tests is two years.

Option 4
Mature student applicants:
Applicant is 19 years or older at the start of the program and is a Canadian citizen or permanent resident who cannot access their educational records or provide sufficient evidence of secondary or post-secondary education as outlined above:

Applicant provides attestation that they have completed at least three years of full-time instruction in English in a country where English is one of the principal languages, and Applicant completes an Accuplacer English Assessment (Next Generation: Reading, Writing and WritePlacer) and achieves the following minimum scores:

Accuplacer ComponentMinimum score
Writing235
Reading235
WritePlacer4

Note: Assessment of Prior Education Where English is the Language of Instruction
As an option for proof of English language proficiency, institutions may accept evidence that an applicant has successfully completed a specified minimum of full-time secondary or post-secondary education at an accredited institution where English is the language of instruction. Documentation demonstrating this evidence must be provided in English.

Education completed (in English) in the following countries will be considered as counting toward an assessment of prior education in English:

The following countries are recognized for education completed in English:

American SamoaDominicaLesothoSt. Kitts & Nevis
AnguillaFalkland IslandsLiberiaSt. Lucia
Antigua and BarbudaFijiMaltaSt. Vincent & the Grenadines
AustraliaGambiaMauritiusTanzania
BahamasGhanaMontserratTrinidad & Tobago
BarbadosGibraltarNew ZealandTurks & Caicos Islands
BelizeGrenadaNigeriaUganda
BermudaGuamSeychellesUnited Kingdom
BotswanaGuyanaSierra LeoneUS Virgin Islands
British Virgin IslandsIrelandSingaporeUSA
CanadaJamaicaSouth AfricaZambia
Cayman IslandsKenyaSt. HelenaZimbabwe

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Take the next step toward your future!

Gain the skills you need for success and take the first step toward a rewarding career. Enroll today to learn essential industry knowledge, enhance your expertise, and open doors to new opportunities.

Apply Now

Course OUtline

Core Courses in Dental Receptionist Certificate

Our curriculum is designed to equip you with the practical skills and knowledge required for a successful career as a Dental Receptionist.

This program has been approved by the Private Training Institutions Regulatory Unit (PTIRU) of the Ministry of PostSecondary Education and Future Skills.

360

Total program
hours

60

pRACTICUM HOURS

$27*

Graduate Employment HOURLY Rate

97%

Graduate Employment Rate

Course #Title of Course/Work Experience Component# of Hours
COMP005Keyboarding Skills20
COMP010Introduction to Computers40
DENR101Introduction to Dental Charting and Procedures70
DENR201Patient Communication and Appointment Control60
WORK111Practicum 120
DENR202Dental Insurance and Patient Accounts60
DENR203Basic Accounting, Financials, and Filing Records20
DENR204Basic Sterization and Covid Protocols in the Dental Office20
WORK112Practicum 240
WORK005ACareer Planning and Exit Interview10
 Total Hours for Course360

Program Duration

Full Time: 18 Weeks *
*Other scheduling options are available.

Fee Structure

Tuition & Financing


We offer competitive tuition rates and flexible financing options to make your education at Western Community College both accessible and affordable.

Domestic Students

$3,870

Particulars (Expanded View)

Application Fee

$250

Tuition Fee

$3060

Textbooks Fee

$360

Course Materials

$200

Books

$175

International Students

$5,870

Particulars (Expanded View)

Application Fee

$250

Tuition Fee

$5060

Textbook Fee

$360

Course Materials

$200

Books

$175

Finance Options Available

Western Community College offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation.

BC Student Loan

In-house Financing

Student Line of Credit

Scholarships

Our dedicated Financial Aid Officers will help you every step of the way.

Finance Options

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