Medical Office Assistant

Program Overview

The Medical Office Assistant (MOA) program will provide students with the knowledge and training to be successful in a medical office. Students will learn how to communicate accurately with medical professionals and patients. They will learn the skills to perform office duties at a medical office or clinic, such as medical billing, medical transcription, and medical office procedures.

Western Community College is a proud partner of the Canadian College of Health Information Management (College). The College is a national, not-for-profit corporation that sets the accreditation standards for educational institutions and certification standards for health information professionals in Canada.

Program Start Dates

  • February 19, 2024 - Full-Time Surrey/Abbotsford
  • February 24, 2024 - Part-Time Surrey/Abbotsford
  • March 18, 2024 - Full-Time - Surrey/Abbotsford

Want to work in a medical setting within 1 year? Learn the necessary skills required to communicate accurately with medical professionals and patients to perform office duties at a medical office.

Job Opportunities

Graduates of the program can work in the following facilities:

  • Chiropractor’s office
  • Family Practice
  • Physiotherapist office
  • Walk–in Clinic
  • Private Surgical Center
  • Primary Healthcare Organization


Earn up to $31/hour

Program Admission Requirements

19 years of age or older, or Grade 12/ GED or equivalent; Successful completion of admissions interview and entrance language assessments test of the college.

Program Duration

Full Time: 500 hours/23 weeks / 5.3 months
Part Time: 500 hours/28 weeks / 6.5 months

Course Outline

Course # Title of Course/Work Experience Component # of Hours
COMP014 Computer Applications with Keyboarding for MOA 40
MEDI013 Customer Service and Communication for MOA 40
MEDI009 Medical Terminology for MOA 60
MEDI012 Medical Office Procedures 40
MEDI014 Medical Transcription 40
MEDI011 Pharmacology for MOA 40
MEDI016 Clinical Skills 40
MEDI018 Medical Billing 40
MEDI020 Electronic Medical Records 60
WORK005 Career Preparation 20
WORK032 Practicum 80
  TOTAL 500

Fee Structure

1 Tuition Fee $ 4895 Domestic Students
2 Registration Fee $ 250
3 Text Books $ 795
Total $5940
1 Tuition Fee $ 7895 International Students
2 Registration Fee $ 250
3 Text Books $ 795
Total $8940

This program has been approved by the registrar of the Private Training Institutions Branch (PTIB) of the Ministry of Advanced Education, Skills and Training.

Financial Assistance

Western Community College offers a variety of financial aid opportunities to ease students’ stress and allow them to focus on their studies. If you need extra support, we have flexible funding to accommodate all our students, no matter their financial situation.

  • BC Student Loan
  • In-house Financing
  • Student Line of Credit
  • Scholarships

Our dedicated Financial Aid Officers will help you every step of the way.


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While a degree is not always required to become a medical assistant in Canada, completing a diploma program can improve your job prospects and opportunities for advancement.

To become a medical office assistant in Canada, you typically need to complete a diploma program at a recognized college or vocational school. Some employers may also require certification or registration with a professional association.

The length of time it takes to become a medical assistant can vary depending on the specific program and requirements. Most programs can be completed in less than a year, with some taking up to two years.

The salary of a medical assistant can vary depending on factors such as location, experience, and specific job duties. According to the Government of Canada Job Bank, the median salary for medical office assistants in Canada is around $40,000 per year.

Yes, medical office assistants are in demand in Canada, with employment opportunities expected to grow in the coming years due to an aging population and increased demand for healthcare services.

The level of difficulty between being a medical assistant and a nurse can vary depending on the specific roles and responsibilities. However, nursing generally requires more education and training than medical assisting.

The duties of a medical office assistant include administrative tasks such as scheduling appointments, managing patient records, handling insurance claims, and performing basic accounting tasks.

To be a successful medical office assistant, you need strong organizational and communication skills, attention to detail, and the ability to work well under pressure.

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Why Study at Western Community College

  • Installment-based, low tuition fee.
  • 100% Practicum Placement
  • Weekday, weekend, and evening classes optionally available
  • Part-time or full-time class schedule
  • Free CLB preparation classes * Conditions Apply
  • Graduate employment rate: 97%

Admissions Contact Information

Mon – Sunday 9:00A.M. – 5:00P.M.

Surrey, BC

Unit 201 8318 120 St
Surrey, BC V3W 3N4

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Unit 900 13761 96 Ave,
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Abbotsford, BC

Unit 201, 3670 Townline Rd
Abbotsford, BC V2T 5W8

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