What are 3 responsibilities of a support worker?

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An illustration of a support worker engaging with its client

In this self-centered world, where human care and assistance have become so rare, support workers stand out to be the true heroes of compassion in a society.

They are the pillars of physical, mental, emotional, and financial care to the less fortunate individuals. But the question is what exactly the responsibilities of a support worker? This question is yet to be answered. So, if you are one of the many curious individual wondering what are 3 responsibilities of community support worker, then this article got you covered. 

Lets’ get started!

Support Worker Job Role Tasks:

Duties and responsibilities of support workers include:

  • Physical assistance such as personal care, bathing, changing clothes or household chores.
  • Providing empathy and sympathy to a person facing emotional difficulties
  • Routine checkups and other medication management 
  • Paper work such as planning a budget.
  • Boosting self-esteem through appreciation
  • Teaching everyday life skills 
  • Cooking and cleaning 
  • Collaborating with health professionals to ensure all care needs are being met.

What are 3 responsibilities of a support worker?

Three of the most crucial support worker role and obligations include:

  • Emotional Support: One of the main roles of a community support worker includes to provide the client with emotional support. This could be done by being sympathetic and empathetic to his/her feelings and ensuring that the individual does not feel alone.
  • Physical Support: Physical support covers a broad range of services provided by CSWs to its clients. It could be helping and elderly or disabled person walk, carry out daily chores, or help in basic day to day tasks such as bathing, cooking, cleaning or changing clothes.
  • Financial Support: Financial support is provided by the community support workers to members who face financial constraints due to economic challenges. This includes getting help from financial aid programs or micro finance banks.

Social workers collaboration with other professionals 

Key functions of support workers make it possible to collaborate with several professionals such as therapists, doctors, teachers, nurses, etc. in order to ensure their client’s well-being.

An easy example of this could be a support worker collaborating with a therapist to discuss the condition, diagnosis, and solution in order to improve the client’s mental health. The therapist could advise some information to the support worker, and together with their collaboration, the client will be able to get the support he/she needs to live a happier life.

Similarly, another example could be of an introverted student struggling with esteem issues. The support worker could help him gain confidence through several ways such as counselling, appreciation, respect, etc.

However, such collaboration demands for complete trust and commitment among the community.


It can be concluded that community support workers are the cornerstones of care, taking on a variety of roles that are essential in helping those in need, supporting their wellbeing and encouraging their independence. The core responsibilities of support staff include physical care, emotional support, and financial help that assist people with daily living tasks and help create a more inclusive and supportive environment in a society.

The community support workers create dignity, credibility, and resilience in their clients which benefits both their own well-being and the community as a whole. They exemplify the empathetic spirit and have a tremendous, long lasting effect on each individual they come in contact with.

I hope this article answered your question; “What are 3 responsibilities of a support worker?”

Frequently Asked Questions:

  • What qualifications are needed to become a support worker?
    Qualifications required to become a CSW include a bachelor’s degree in social work or nursing. If you’re interested in a specific training program then CNA or HHA are recommended.
  • How do support workers handle difficult clients or situations?
    Support workers handle difficult tasks with patience. They try to understand their client’s perspective and be as empathetic as possible.
  • Can you provide examples of emotional support provided by support workers?
    Carefully listening to client’s concerns, providing reassurance, a pat on the back, a comfort hug, a valuable piece of advice.
  • What is the difference between a support worker and a caregiver?
    Support workers have a more comprehensive job that includes emotional support,  advocacy and aid in daily living activities whereas caregivers concentrate on personal care responsibilities and medical requirements.
  • Are support workers required to work night shifts or weekends?
    Yes, a community support worker may be expected to work night shifts or on the weekends as per clients’ needs.
  • How can someone become a certified support worker?
    In order to become a certified support worker, it is advisable to enroll in Certified Nursing Assistant program or Home Health Aide Program in Canada.

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