Reliable in-house IT support
Technical Support
We offer dedicated in-house IT support to assist students with technical issues related to their studies. If you need help, please email itsupport@wcc.ca and include your Student ID in your message so our team can assist you promptly.
System Requirements
Ensure your device meets the following system requirements to support your coursework, software applications, and a smooth learning experience throughout your program.
Processor
- Intel: Core i5 Minimum (i7 preferred)
- AMD: Ryzen 5 Quad Core Minimum (Ryzen 7 preferred)
Memory
- 8 GB Minimum (16 GB preferred)
Storage
- 500 GB Minimum (HDD) / 256 GB Minimum (SSD)
- Solid State Drives (SSD) are faster, more reliable, and recommended over HDD
Operating System
- Windows 10 or later
- macOS (11, 12, 13)
Network
- Wireless network adapter supporting IEEE 802.11 g/n/ac
- Wi-Fi is available on campus
Security
- Anti-virus protection recommended
Contact IT Support
- Email: itsupport@wcc.ca
- Phone: (604) 594-3500
- Hours: Mon to Fri : 9 AM – 5 PM