Hospitality Industry trends to look out for in 2022

Western Community College > Blog > Guidance > Hospitality Industry trends to look out for in 2022

If you are among those hospitality students who are looking to build a strong foothold in their career, this piece article is for you. In this blog, We are going to list some fascinating hospitality trends. This list will help you keep up with the changing trends in the industry.

So, let’s get started with the list of these trends.

Let’s get to the list straight away without wasting any of your time:

i) Automation

In the coming year, everyone in the hospitality industry will witness the rise of automation. Today all businesses have been looking for efficient and automated operations.

Automated check-in will allow guests to complete the check-in and check-out process without any involvement of the staff. Thanks to the Kiosks and mobile apps, you will be able to get automated features running all across the hospitality industry.

ii) Sustainability

Another trend that you will witness in 2022 is sustainability. This year you will see all the hospitality players focusing on reducing their carbon footprint and improving their waste management systems. More and more hospitality industries will comply with local and global environmental laws.

In short, all the hotels and restaurants will focus more on recycling, food waste reduction, and energy conservation this year.

iii) Personalized Experience

Another trend to keep an eye on in the hospitality industry is to improve the customer experience. With the help of advanced technology and artificial intelligence, you can see the hospitality industry personalize its customer experience.

With these advancements, people can book a room and customize their tea, coffee, and lunch through the mobile app.

iv) Hyper-Local Marketing

In 2022, the hospitality industry will also change its overall marketing strategy. More and more hospitality businesses will start focusing more on hyperlocal marketing. With local marketing, these businesses can increase footfall and bring more business to your door.

v) Cloud-Based Solutions

We all know that cloud systems have grown a lot over the years. Even in the hospitality industry, you will witness the rise in the use of cloud systems. More and more hospitality businesses will integrate CRM apps with the property management system and online reputation management software to improve the overall process of your business.


Every year, the hospitality industry introduces new and modern techniques. Here, we have listed some key advancements you can expect in 2022. Each of these points has its significance in the growth of the hospitality industry. Being a hospitality student, you must keep a check on these advancements.

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